Account

Manage login details, account requests, billing requests and subscription changes.

Account details

Organisation
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Email
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Status
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Access Level
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Subscriptions

View the products and packages associated with your organisation.

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Login details

Change password

Update the password used to sign in to the Hornet dashboard.

Change Password

Change account email

Start a Supabase email change request for the signed-in user.

Requests

These requests are sent to Hornet Support so account identity, billing and subscription changes remain controlled.

Request organisation name change

Organisation names are reviewed by Hornet to prevent accidental account sharing or billing confusion.

Request subscription invoice / renewal

Request an invoice or renewal for one of your Hornet subscriptions.

Request subscription change

Request a new product, package change, upgrade, downgrade or cancellation.

24 Hour Access Pass

Temporary access payment option for raffle nights. This payment flow has not been enabled yet.

Support

For urgent account enquiries, contact support@hornetlabs.com.au.

Email Hornet Support